|Stop the running ports using the WAV controller.|
|Click Start, Programs, Voice, RhtCfg|
|The running driver version will be displayed. Make a note of it.|
|Shut down / Restart the PC.|
Brooktrout driver 2.38 or less MUST be upgraded to Brooktrout version 4.11
Click here for detailed instructions to upgrade the Brooktrout driver.
It is essential that you perform a complete system backup your WavMail system before installing this version.
|CURRENT WavMail / GetMyHomework release 4.xx
Must have already installed voice board driver 4.11 or up
|Download Disk 1|
|Download Disk 2|
|Download Disk 3|
|Download Disk 4|
|Download Disk 5|
|Download Disk 6|
Voice Board driver bug note
This note applies only to systems with PCI voice boards installed. The updated voice board driver 4.11 from Brooktrout has a bug that can cause an error to display when your computer starts. This bug is NOT created by WavMail but we have discovered a fix to eliminate the error message. The driver is looking for a board that does not exist.
The following procedure will eliminate the error (unless the Brooktrout board configuration program is run again). This should be attempted only by skilled Windows technicians with experience modifying registry settings and ONLY after you've made a backup of the system registry.
|Edit/Find - NetAccess|
|When found, double click the entry for "Start"|
|Change the "Start" value from 2 to 0 and click OK.|
|Press F3 to search for additional entries and repeat if any found.|
|Note that this procedure must be repeated if the configuration wizard is run.|
The free Message Checker utility can be installed on Windows 98, Windows NT or Windows 2000. The computer must have a dedicated connection with the WavMail server over a LAN or the Internet in order to check for messages. When new messages are left on the server the Message Checker icon will change. Simply click the icon to access your WavMail message box.
Why use this feature? Some phone systems don't use message waiting lights and some WavMail installations don't even use telephone systems! You PC checks with WavMail to see if new voice messages have been left for you.
Note that these files may be copied to 1.44 MB diskettes for easy installation on multiple machines. Two diskettes are required.
This little utility allows you to schedule a nightly reboot of your system.
Voice Mail is almost universally accepted but often poorly implemented. As technicians and administrators you can do your part to reduce frustration in your fellow humans by following these recommendations.
Full Version of WavMail (25 MB) - Only download after talking with tech support!
770.479.6999 -- Technical support line. Please note that WavMail is sold through authorized distributors and dealers. End-users should contact their vendor directly for technical support.